Business Resilience Consulting and Coaching

Thinking Without a Box

Consulting and Coaching

Creating a successful, profitable, and resilient business effort is about much more than data and technology. It’s about understanding what a client wants to achieve, creating the data, technology, and resilience road-map, achieving leadership buy-in, and building it into a client’s culture.

The Resiliency Institute acts as an outsourced Resilience Executive to help companies realize high ROI from their business resilience efforts. Our services include the critical planning and preparation stages as well as the ongoing adoption and strategy creation. 


Planning and Preparation: Thinking Without a Box: Laying a Solid Foundation for a Business Resilience Initiative.

  • This process creates a firm foundation for new or existing business resilience efforts by establishing your company’s goals and how you want business resilience to help you achieve them.
  • We’ll look closely at operational processes to set current benchmarks as well as desired future results. This is a systems agnostic process, and we’ll help your put a strategic business resilience and business continuity plan in place to help you achieve your objectives, either with your current systems or with new ones suited to your needs.
  • If you have a business continuity initiative that needs improvement this is a great step to turn things around. If you’re just beginning your business resilience project.

Building: Thinking Without a Box: Building a Business Resilience Initiative.

  • This process builds existing business resilience efforts by evaluating your company’s efforts and how you want business resilience to help you achieve them.
  • We’ll examine your operational and business resilience processes and plans and offer recommendations on structure, content to your plans. This is a system’s process and we will help your employees develop tool features and methodology and If you to upgrade your BCP software we can make vendor recommendations.
  • Together with your help and input we can create a BCP or Disaster scenario that will test your plans and share with you how you can plan and organize the table top exercise.


Succeeding: Thinking Without a Box: Adopting, Executing, and Succeeding with Your Business Resilience Initiative

  • This process builds existing business resilience efforts by evaluating your company’s efforts and how you want business resilience to help you achieve them.
  • We start by making sure the business resilience systems are well understood and adopted throughout your company. A crucial part of this effort is helping leaders identify and build strategies around their greatest customer and market opportunities.
  • We find practical ways for you to use business intelligence in your daily operations at all levels of your company, from executive suite to customer facing employees. This is where customer portfolio management and data analytics become part of your culture and help you achieve a strong competitive advantage. This long-term relationship can be categorized into “Good”, “Better”, “Best” depending on your budget and needs.

Good:

  • 2 Customized 50-Question Resilience Self-Assessments.
    • Your assessment is based on the work of MIT, Boston University, and Boston College Professors.
    • Delivered at the beginning and end of the project to establish then measure your business’ resilience quotient.
  • Up to 40 hours of detailed consulting, strategic work sessions.
  • Analysis on your resilience initiatives, including a Business Continuity Plan.
  • Together with your help and input we will create a Personalized Plan Review/ Walk Through that will test your plans and share with you how you can improve your Business Resilience Plan.
    • Included:
      • Facilitated discussion after the walk through focusing on what did we learn
      • After action follow up report

Better:

  • 2 Customized 100-Question Resilience Self-Assessments.
    • Your assessment is based on the work of MIT, Boston University, and Boston College Professors.
    • Delivered at the beginning and end of the project to establish then measure your business’ resilience quotient.
  • Up to 50 hours of detailed consulting, strategic work sessions.
  • Analysis on your resilience initiatives, including a Business Continuity Plan,
  • 50-Question Company-Wide Resilience Assessment with your executive team where we design strategies and goals for the upcoming quarter based on your greatest opportunities.
  • Together with your help and input we will create a Personalized Plan Review/ Walk Through that will test your plans and share with you how you can improve your Business Resilience Plan.
    • Included:
      • Facilitated discussion after the walk through focusing on what did we learn
      • After action follow up report

Best:

  •  2 Customized 100-Question Resilience Self-Assessments.
    • Your assessment is based on the work of MIT, Boston University, and Boston College Professors.
    • Delivered at the beginning and end of the project to establish then measure your business’ resilience quotient.
  • Up to 60 hours of detailed consulting, strategic work sessions.
  • Analysis on your resilience initiatives, including a Business Continuity Plan
  • 50-Question Company-Wide Resilience Self-Assessment with your executive team where we design strategies and goals for the upcoming quarter based on your greatest opportunities.
  • Together with your help and input we will create a Personalized Table Top Exercise that will test your plans and share with you how you can improve your Business Resilience Plan.
    • Included:
      • Facilitated discussion after the walk through focusing on what did we learn
      • After action follow up report


For more information, get all of your questions answered, or for a complementary one hour conversation structured to your particular situation, reach out to Bonnie directly!

504.874.5474
info@theresiliencyinstitute.com